Customer Success Manager

Job Description

DataSeat was founded just over a year ago by two industry veterans and Entrepreneurs David Philippson & Dr Paul Hayton with the goal to change and improve the way App marketers run their programmatic media campaigns.

The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement. Dataseat also provides analytics to provide client with insights on Fraud, Attribution accuracy and Incrementality to help marketers build the business case to in-house and take control of the media strategy.

Dataseat has just closed their first funding round and are backed by industry leading VCs and Angel Investors. If you are keen to join an early stage startup within the Adtech industry and be part of a fantastic team then please consider the role below.

Responsibilities

  • Manage and grow a large book of mobile advertiser accounts

  • Build and further develop strong long-term relationships with our advertisers

  • Become a trusted advisor for our advertisers and help mobile marketeers to achieve their goals

  • Analyze and match Dataseat advertising solutions to customers needs.

  • Provide educational resources and support for advertisers

  • Create status reports, performance analysis and forecasts

  • Stay up-to-date on industry trends, companies, and opportunities

  • Execute in a fast-paced, constantly changing, team environment

Requirements

  • Excellent organisational, multitasking skills

  • 2+ years of hands-on experience in Account Management (UA – RE) or a client-facing role

  • Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem

  • Problem-solving and data driven mindset, being proactive in improving processes and tools

  • Ability to analyse, extract and clearly communicate insights from complex data sets

  • Must enjoy working collaboratively across multiple teams

  • Good interpersonal and persuasive skills across all levels

Package

  • Reporting to Head of Customer Success and Strategy

  • Share Options

  • London based but opportunity to work from home several days a week (currently all the employees are working remotely full time)

Details

Role
Customer Success Manager
Contract Type
Permanent
Job Location
London, UK


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